The exciting and innovative Petrosure Assist mobile app will enhance members’ experience with Petrosure Underwriting Managers. There are several exciting functions, packaged into a very smart future proof app to ensure client service excellence!
1. Additional cover can be requested via the app or a request can be lodged to remove risk items.
2. Members will be able to lodge a claim on the app for various claim types.
3. The app has a built-in accident manager to assist the member to capture all the relevant information at the scene of the incident. This includes capturing third party details through the vehicle licence disc and driver’s licence disc scanning functionality, witness details, road conditions, geo-location, photos of the scene and more.
4. Members will be able to recommend new leads to Petrosure.
5. Vehicle Pre-inspection – the member will be able to take photos of the vehicle to capture the relevant details e.g. make, model and derivative. The full pre-inspection detail will be date and time stamped and signed by the member (digitally) before sending it through to Petrosure offices via email to assess.
6. Seamless access to all value-added services including detailed information of the product cover.
7. Secure registration process with One Time Pin sent to the members’ phone and integrated database lookup to ensure the process is seamless.
8. An integrated self-service web portal compatible on tablets, laptops and PC’s.